Membership Payment Rules

1. Refund Policy

Membership fees paid by a member are generally non-refundable once the membership has been activated.

A refund may be considered only in exceptional circumstances, such as:

• Duplicate payment;
• Payment made due to a technical error;
• Payment received but membership could not be activated due to an issue attributable to the Association.

Any eligible refund shall be processed through the original payment method, subject to applicable payment gateway/banking procedures.

2. Cancellation Policy

A member may request cancellation of membership by submitting a written request to the Association.

Cancellation of membership will not automatically entitle the member to a refund of the membership fee already paid.

The Association may cancel or suspend a membership in accordance with its membership rules, applicable law, or for violation of the Association's terms and conditions.

3. Membership Renewal Procedure

Membership shall be renewed by making the applicable membership fee through the payment facility provided on the official website.

Members may renew their membership before or on the expiry date.

Upon successful payment, the membership validity shall be extended for the applicable renewal period, subject to verification where required.

4. Failed-Payment Handling

If a membership renewal payment fails:

• The membership shall not be treated as renewed until successful payment is received.
• The member may retry the payment using the available payment facility.
• If an amount has been debited from the member's bank account but the payment status remains unsuccessful or pending, the member should contact the Association with the transaction/reference details.
• The Association shall verify the transaction status and take appropriate action in accordance with the payment gateway/banking status.

5. Payment Receipt / Invoice

A payment confirmation/receipt shall be provided for successful membership payments, subject to the payment gateway and website system.

The receipt may contain:

• Member name;
• Membership/reference number;
• Amount paid;
• Date of payment;
• Transaction/reference number;
• Membership period, where applicable.

Members should retain the payment receipt for their records.

See also the Membership Terms & Conditions.